Frequently Asked Questions
Find answers to common questions about our bikes, services, and policies. Can't find what you're looking for? Contact us directly.
Selecting the right bike depends on your intended use, terrain, fitness level, and budget. Our Urban bikes are perfect for city commutes, Mountain bikes for off-road adventures, and Racing bikes for speed enthusiasts. Visit our Bikes page to explore options or contact us for personalized recommendations.
Yes, we offer comprehensive maintenance services including tune-ups, repairs, cleaning, and component upgrades. Check our Services page for details on maintenance packages and pricing.
We offer a 30-day satisfaction guarantee on all new bikes. If you're not completely satisfied, you can return the bike in its original condition for a full refund or exchange. Rental equipment must be returned in good condition by the agreed return date.
Absolutely! Our 'Try Before You Buy' program allows you to rent any bike model and deduct the rental cost from your purchase if you decide to buy. This is a great way to ensure the bike suits your needs before committing.
Yes, we offer free local delivery for purchases over $500. For rentals and other purchases, delivery is available within a 25-mile radius for a small fee. Please contact us for specific delivery rates to your location.
We recommend essential accessories including a quality helmet, bike lock, front and rear lights, water bottle and cage, and a basic repair kit. Additional accessories like racks, fenders, or specialized clothing depend on your riding style and needs.
For regular riders, we recommend a basic service every 3-6 months. This includes checking brakes, gears, tire pressure, and chain lubrication. A comprehensive service is recommended annually, including component inspection and replacement as needed.
Yes, we offer several financing options to make your purchase more affordable. These include layaway plans, monthly payment options, and seasonal promotions. Visit our Buy/Rent page or speak with our staff to learn more.